Customer Self Service
In an increasing Internet aware world many clients expect flexibility when dealing with financial institutions. Insurance has lagged behind banks and other financial institutions in the use of web technology. Ebix Customer Self Service (CSS) websites change this.
Ebix has developed web solutions for some of the world's leading insurance organisations. Now utilising the latest available technologies, Customer Self Service delivers a powerful, functional web tool to add value to your website and product offerings.
Using Web Service technology Ebix can provide your clients with selected policy, claims and accounting information without exposing your CBS database or compromising security.
Ebix Customer Self Service creates a one-way information feed from your CBS database to your website. Like retrieving your bank balance or mobile phone account details online, Ebix Customer Self Service allows your clients to view their own policy details, check the status of a claim or view their own account information.
Functionality can be extended to provide options for clients to actively manage aspects of their insurances and reduce the associated administration costs. Importantly, you decide what Ebix Customer Self Service provides to your clients.
Evolution General Ledger is designed to handle all aspects of financial management and reporting. A true multi company, multi currency General Ledger the system can be implemented with or without the Evolution Broking System modules. In an integrated environment the General Ledger provides, automatic generation of Insurer settlement cheques, client refunds and production of statutory reports.
The Evolution General Ledger provides full accounting controls, system maintained audit trails and full transaction history. The Enquiry and Report module provides users with complete flexibility for access to transaction and balance level information as well as allowing full control over the content and layout of management reports.