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eGlobal Tech Specs


This document describes the technical architecture of Ebix eGlobal version 7.02.00 and provides deployment options. Ebix eGlobal version 7.02.00 is a two (2) tier client server application developed using Microsoft Visual Studio and supported by an Oracle database.

The application layer of version 7.02.00 is a hybrid release developed in Microsoft Visual Basic 6.0, Visual Basic .Net and C#. This version is a transition release commencing the migration from Visual Basic 6.0 to a .Net environment. The application layer will be progressively migrated to .Net using n-tier architecture to replace the current two (2) tier architecture.

Server Specifications

A central eGlobal Oracle database will hold all broking system and financial data. Oracle supports a broad range of operating system server platforms.

The following general guidelines are provided:

  • Current Generation Intel Xeon fileserver
  • 4 to 8Gb RAM
  • High Speed RAID Configuration Disk Storage
  • CD-ROM Drive
  • 10/100 Network Interface Card
  • Tape Back-up Drive
  • UPS Power Protection
  • Microsoft Windows 2003/2008 Server
  • Back-up Software

The database server will be the critical component of the network, server planning should include a review of reliability factors such as RAID disk technology, tape back-up strategy, power protection and disaster contingency planning.

Server Software

In addition to the operating system, the following software components are required for the database server:

  • Microsoft Internet Information Services (IIS)
  • Microsoft .Net 2.0 Framework
  • Microsoft Data Access Component 2.70 (MDAC)
  • Microsoft Virtual Directory


The recommended minimum workstation for a standard Client deployment is a current generation PC with 1GB RAM (Windows XP) to 4GB RAM (Windows 7), however as with all new generation GUI software the faster the processor and the more memory that can be allocated to the system the better the performance.

Processor and memory requirements will be impacted by the mix of other applications processed by the workstation. Windows XP Professional and Windows 7 Professional are the recommendation operating systems.

Third Party Workstation Software

Client and insurer documentation, standard letters and other merge documents are designed to interface with Microsoft Word. In addition eGlobal utilises Microsoft Excel for certain client schedule applications and export options for all reports. All workstations requiring access to eGlobal should have a copy of Microsoft Office installed.

Included with the system is a suite of operational, management and audit reports, additional reports can be developed using the eGlobal Report Writer or any third party report writer offering support for an Oracle database. Crystal Reports is recommended.


All printers to be used for eGlobal processing should be PCL compatible or Postscript laser printers, printers should be configured with a network card or attached to a print server PC and not attached directly to the server. Printers can be configured with multiple printer bins to increase paper handling flexibility.

Printing of documentation within the application is either a direct print operation or controlled by a print queue. The latter is the recommended approach and requires a dedicated PC, minimum configuration is a system with a network card running Windows XP Professional.


An Oracle 10i or 11g database licence is required. Oracle can be licensed on a named user or processor basis. Oracle server databases are licensed either by the number of Named Users or for unlimited access based on the number of installed sockets or processors (after allowing for multi-core) in the server(s).

Named User Licences are by default multi-server, which means as long as the minimums are met, licensed users can use applications that access Oracle databases on many servers. Named User Licences are defined as everyone, including non-human devices that will cause an interaction with the Oracle database. The users and applications could be anywhere, directly or indirectly accessing the Oracle database. Oracle does not provide concurrent user licensing.

Remote Offices

The recommended approach for remote connectivity is terminal server technology using either Microsoft Terminal Server or Citrix MetaFrame.

EDI Requirements

Ebix eGlobal provides support for Sunrise Exchange, Premium Funding and other EDI interfaces for more information contact your local Ebix Support office.

Last modified on Friday, 13 July 2012 11:38
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Latest Version of eGlobal

Version: 7.04